Skip to content

Civil Defence

Accessibility Normal TextMedium TextLarge Text

Know what to do - before you have to do it! 

Emergency Planning for yourself and your family
Imagine disaster strikes; your partner is at work and your kids are at school.  Does everyone know how to keep safe and where to reunite?  Some simple planning will help to make this situation a little less stressful.  This section includes heaps of great ideas to help you make sure you and your family are safe.  >> read more

Emergency Planning and your car
You could be driving your car when a disaster strikes.  This section provides some simple tips for keeping safe while driving.  It also explains how your car could be your lifeline. >> read more

Emergency Planning for people with disabilities
If you have a disability, it could be harder to cope if disaster strikes; but a bit of planning will make sure you can protect yourself and your family.  This section provides good advice and a simple checklist to help you be prepared. >> read more

Emergency Planning for pets
Your pets are part of the family too.  In the event of an emergency, your pets will be frightened and may hide; they may even get lost or become trapped.  This section provides some simple planning tips that may save your pets life if disaster strikes.  >> read more

Emergency Planning for businesses
A disaster could cause serious harm to your business.  Preparing ahead will help to reduce the aftershock for your staff, premises and facilities.  This section has lots of useful information on how to minimise downtime and speed up the recovery process for your business.  >> read more

Hazards in the Queenstown Lakes District
Our beautiful district is prone to a number of different natural hazards, from flooding to earthquakes.  One of the best ways to be prepared is to understand the types of disaster you might encounter.  Use this section to get the information you need.  >> read more

Contact details (When you can’t speak)
Your cell phone can be a lifeline during times of crises. The ICE method (..In Case of Emergency) is recognised worldwide and could help save your life.  This section explains how to implement this simple method.  >> read more


Emergency Contact Details

In all emergencies you should call 111.  Even in civil defence situations the emergency services will be the first to respond.

If you see a pollution spill – call free 0800 033 033 – the call can be anonymous.

What will you need to survive for 72 hours?

► Bottled water – three litres per person per day.
► Food – canned or dried is best.
► Primus or BBQ to cook on
► Manual can opener
► Waterproof torch and spare batteries
► Candles and matches or a lighter.
► Battery-powered or wind-up radio
► Toilet paper and plastic rubbish bags to use as an emergency toilet.
► First aid kit, including all essential prescription medicines.
► Special items, such as infant formula or equipment for people with disabilities, such as glasses, hearing aids or mobility aids.
► Extra keys for your house or car
► Clothing – wind and rainproof is best. Sun hats and strong shoes.
► Extra blankets and sleeping bags.
► Food and drink for babies or young children
► Clothing and a favourite toy for young children

Other things you might want to include:

► Family documents, such as birth or marriage certificates
► Family photos
► Drivers licenses and passports
► Insurance policies
► Towels, soap and toothbrushes
► A whistle, in case you need to attract attention
► Safety gloves
► Basic tools, such as hammer, pliers, wrench, screwdriver.

© 2008 - 2009 Queenstown Lakes District Council.
Design & solution by BluePrint Ltd.