Rates payment options

There are lots of payment options available. 

Mail

Send a cheque to:  QLDC, Private Bag 50072, Queenstown 9348.  Please don't post cash. 

In Person

Rates can be paid in person by cash, cheque or EFTPOS at both the Queenstown and Wanaka offices.

Note:  we can not accept credit card payments over the counter.

Direct Debit

Setting up a direct debit with your bank means you'll never forget to pay.  A direct debit will automatically deduct the amount required to clear the rates up until the end of the rating year, at the specified frequency.  (monthly or quarterly)

Direct debit is the Council's preferred payment method.  Please download the form below and return it to our office for processing or contact us.

>> Direct Debit application form (pdf 30.5kb)

Direct Debit Tips

• Make sure that you print off and sign both pages of the form
• We can't accept faxed debit forms.  They need to be mailed into our office or brought into one of our service centres.
• If you wish to cancel or change the details of your direct debit, you will need to supply us with the details in writing.
• If you need to change your bank account details, you will need to fill in a new direct debit form.

Internet or Tele Banking

You can pay your rates via the internet or with your phone using your valuation number as the reference.  (your valuation number can be found on the top right hand corner of your rates invoice.  It is 10 digits beginning with the numbers 29.)

Payments should be made into the following bank account:  02 0948 0002000 000

Internet or Tele banking tips

• Please make sure you set up individual internet payments for each rates account you have.
• Remember: if you change address, please change your internet banking details.
• Payments made after 5pm on the due date will incur a 10% penalty.
  
  

 Overseas Electronic Funds Transfer

You can make a payment from an overseas bank account via an electronic funds transfer using your valuation number as the reference.  (your valuation number can be found on the top right hand corner of your rates invoice.  It is 10 digits beginning with the numbers 29.)

Overseas Electronic Funds Transfer Tips

• Please make sure you remember to include your Valuation number as a reference
• Remember: Payments made after 5pm on the due date will incur a 10% penalty, so please ensure you allow enough time for the payment to be processed  (Your bank should be able to advise the length of time a payment will take to be processed).
  
  

American Express

You can pay your rates by quarterly direct debit from your American Express Card.  A direct debit will automatically deduct the amount required to clear the rates up until the end of each quarter.

Please download the form below and return it to our office for processing or contact us.

>> American Express Direct Debit application form (pdf 66.2kb)  

 American Express tips

• Make sure that you print off and sign both pages of the form
• We can't accept faxed debit forms.  They need to be mailed into our office or brought into one of our service centres.
• If you wish to cancel or change the details of your direct debit, you will need to supply us with the details in writing.

Online Credit Card Payments

You can now pay your rates online using your Visa or Mastercard.
>> Pay your rates online