COVID-19: QLDC Response and Advice

Here you can find information from QLDC about the response to the outbreak of COVID-19 novel coronavirus, and useful links to advice and support.

For translated factsheets on where to get the help you need, click here.

Do you need help? Council services Health and wellbeing Useful links

Do you need help?

This situation will be very challenging for many people in our community who are being let go from their jobs and face financial uncertainty. 

We have a number of resources and options available for those who may need support, or assistance with things like accommodation and/or electricity payments.  Click here to find out more.


Council services

All Council services are now running as normal.

Some changes are required to Rubbish & Recycling in the district, and these will be covered off here.


Health & wellbeing

Your health and wellbeing is extremely important, and practising good health is critical to maintaining headspace during this time. Remember to eat well, exercise when possible, connect with family and friends over the phone or internet, and drink alcohol in moderation.

Some people may be affected differently to others during lock down. If you’re feeling stressed, anxious, or you’re not coping, please consider using any of the resources below for advice and guidance on maintaining your mental health and wellbeing.

IF YOU NEED HELP NOW

- Freecall or text 1737, 24 hours a day, 7 days a week, for support from trained counsellors.

1737.org.nz

Or contact your GP

Key contacts

Mentemia
Created by Sir John Kirwan, this app provides practical tips and techniques to help you take control of your mental wellbeing. 

mentemia.com/

Melon 
Self-care and support for New Zealanders during Covid-19.

melonhealth.com/covid-19

Just a thought
Free  online support for your mental wellbeing during this difficult time.

https://www.justathought.co.nz/

Mental Health Foundation
https://www.mentalhealth.org.nz/

Depression:
P: 0800 111757 / free text 4202
www.depression.org.nz

Suicide Crisis Helpline:
P: 0508 828 865
www.lifeline.org.nz

Youth services:

The Lowdown
P: 0800 111 757 / Free text 5626
www.thelowdown.co.nz

Youthline
P: 0800 376 633 / Free text 234
www.youthline.co.nz

At home:

Family violence:
P: 0800 456 450
www.areyouok.org.nz

Alcohol Drug Helpline:
P: 0800 787 797 / Free text 8681
www.alcoholdrughelpline.org.nz

Central Lakes Family Services (Queenstown & Wānaka)
P: 0508 440 255
www.clfs.co.nz
info@clfs.co.nz

Sexuality issues:
P: 0800 688 5463
www.outline.org.nz

Our district’s social wellbeing agencies are still providing essential services although their physical buildings are closed:

Queenstown

Happiness House:
P: 03 442 6531
www.happinesshouse.org.nz
happinesshouse@xtra.co.nz

Citizens Advice Bureau
P: 03 442 6799
www.cab.org.nz
Queenstown@cab.org.nz

Salvation Army
https://www.salvationarmy.org.nz/centres/nz/otago-southland/queenstown

Wānaka

Community Networks
P: 03 443 7799
www.communitynetworks.co.nz
info@communitynetworks.co.nz

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