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Services
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Services
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Rates & Property
- Setting the Rates
- New Wastewater Rates for Cardrona
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Other Waste
- A-Z Directory Feedback
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Resource Consents
- Application forms and fees
- Current resource consents
- Development contributions
- Duty Planner
- eDocs
- Engineering acceptance
- Exemptions
- FAQs
- Find your zone using GIS
- How to use the District Plan to know the rules
- Land developments and subdivisions
- National Policy Statements and National Environmental Standards
- Notified resource consents
- Practice notes and guidance
- Pre-application meetings
- Resource consent process
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Rugby World Cup Information
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
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Do It Online
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Summerdaze
- Manaaki
- Community Connect
- Welcoming Communities
- Arts, Culture and Heritage
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Summerdaze
Summerdaze is a collection of events happening district-wide over the summer months.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Gym & Group Fitness
Hip Hop Fit
Learn to dance and get fit!
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Your Council
Your Council
Te Kaunihera ā-rohe
Careers
Check out what positions we are currently recruiting for.
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Your Council
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Council Documents
- Ten Year Plan (LTP)
- Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- National Policy Statement-Urban Development (District Plan Amendments)
- District Plan maps
- A Guide to Plan Changes
- Inclusionary Housing Variation
- Landscape Schedules
- Te Pūtahi Ladies Mile Variation
- Urban Intensification Variation
- Coming soon: QLDC’s new ePlans
Contact Us / Fix It
Whakapā mai
Keen to get in touch with us to report an issue in the community? Check out our contact options below.
Quick links
Snap, Send and Solve
If you spot non-urgent issue in the community, you can let us know by using the Snap Send Solve app. This app is a simple and free way to send QLDC non-urgent ‘Fix It’ requests, meaning the next time you spot a pesky pothole on the road outside your house or a fallen tree blocking a trail, snap it then send it and QLDC will solve it.
You can download the Snap Send Solve app on Google Play and the Apple Store.
Urgent requests
If you need to report an urgent issue, our afterhours service is available 24/7.
Submit a fix it request
Have you noticed a problem in the community that Council has responsibility for? Let us know and we'll do our best to fix it. These requests for service will be responded to during business hours. Complete the Fix it form below.
Locate us
Queenstown Office
10 Gorge Road
Queenstown 9300
Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 441 0499
Wānaka Office
47 Ardmore Street
Wānaka 9305
Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 443 0024
General enquiries
NB: Please do not BCC this email address
Mailing address
Queenstown Lakes District Council
Private Bag 50072
Queenstown 9348
Planning & Development Offices
Queenstown Office
74 Shotover Street
Queenstown 9300
Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 441 0499
Wānaka Office
47 Ardmore Street
Wānaka 9305
Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 443 0024
Staff Contacts
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Chief Executive: Mike Theelen
mike.theelen@qldc.govt.nz
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General Manager, Corporate Services: Meaghan Miller
meaghan.miller@qldc.govt.nz -
Governance & Stakeholder Services Manager: Naell Crosby-Roe
naell.crosby-roe@qldc.govt.nz -
Chief Information Officer: Ryan Clements
ryan.clements@qldc.govt.nz -
People & Capability Director: Katie Church
katie.church@qldc.govt.nz -
Strategic Projects Manager: Paul Speedy
paul.speedy@qldc.govt.nz -
Organisation Performance Manager: Dan Crosby
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General Manager, Assurance, Finance and Risk: Stewart Burns
stewart.burns@qldc.govt.nz -
Regulator Manager: Anthony Hall
anthony.hall@qldc.govt.nz -
General Counsel: Brendan Peet
brendan.peet@qldc.govt.nz -
Financial Manager: Paddy Cribb
paddy.cribb@qldc.govt.nz -
Risk and Compliance Manager: Gareth Noble
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General Manager, Planning and Development: Dave Wallace
david.wallace@qldc.govt.nz -
Resource Consent Manager: Fiona Blight
fiona.blight@qldc.govt.nz -
Building Services Manager: Chris English
chris.english@qldc.govt.nz -
Planning Policy Manager: Alyson Hutton
alyson.hutton@qldc.govt.nz -
Planning & Development Technical Support Manager: Rachel Beer
rachel.beer@qldc.govt.nz -
Resource Management Engineering, Subdivision and Development Contributions Manager: Hayden Bed
hayden.bed@qldc.govt.nz
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General Manager, Property and Infrastructure: Tony Avery
tony.avery@qldc.govt.nz -
Property Director: Quintin Howard
quintin.howard@qldc.govt.nz -
Acting Programme Director: Simon Leary
simon.leary@qldc.govt.nz -
Infrastructure Operations Manager: Simon Mason simon.mason@qldc.govt.nz
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Commercial and Procurement Manager: Geoff Mayman
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Investment Advisory Manager: Jesse Taylor jesse.taylor@qldc.govt.nz
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Chief Engineer: vacant (contact General Manager, Property and Infrastructure)
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Infrastructure Engineer: vacant (contact General Manager, Property and Infrastructure)
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General Manager, Community Services: Ken Bailey kenneth.bailey@qldc.govt.nz
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Sport & Recreation Manager: Simon Battrick simon.battrick@qldc.govt.nz
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Community Partnerships Manager: Marie Day marie.day@qldc.govt.nz
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District Librarian: Sue Gwilliam sue.gwilliam@qldc.govt.nz
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Parks Manager: Dave Winterburn dave.winterburn@qldc.govt.nz
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General Manager, Strategy and Policy: Michelle Morss michelle.morss@qldc.govt.nz
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Economic Development Manager: Peter Harris peter.harris@qldc.govt.nz
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Resilience and Climate Action Manager: Bill Nicoll bill.nicoll@qldc.govt.nz
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Strategic Growth Manager: Anita Vanstone anita.vanstone@qldc.govt.nz
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Policy Manager: Carrie Williams carrie.williams@qldc.govt.nz
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Strategy and Reform Manager: Pennie Pearce
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