Building Inspections

Key information

  • At least one to two week's notice is needed when requesting an inspection booking due to continuing high demand. Some locations may require more notice for requests. Plan well ahead
  • Before a Final Inspection can be requested for booking, a completed Code Compliance Certificate (CCC) application is required to be submitted, processed and email confirmation from QLDC received
  • Have your Building Consent (BC) number, and the correct name of the specific inspection type. This is in the BC document
  • Each inspection needs a separate booking request
  • Booking requests are made online or on the phone. See below

All consented building work requires inspections, to verify it is being completed to the consented design and the NZ Building Code.

Work cannot proceed past defined stages, until that stage is inspected and approved by QLDC.

What inspections are required?

The Building Consent lists the inspections required. Use these inspection names when contacting QLDC.

The list is not always exhaustive. Additional inspections may be required. This depends on the specific construction methods used and their scheduling.

Miscellaneous inspections are rare to be required. They can only be booked after approval by the head of Building Control Inspections.

When Building Consent is issued, it includes a letter titled “General Consent Information and Site Inspection Requirements”. It specifies the process and requirements for inspections.

A description of the types of building inspections that can be required can be found in:

Timeframes for requests for inspection bookings

There are record levels of demand in the area, with over 15,000 inspections done per year. This places significant pressure on scheduling.

Certain locations have inspections only on specific days. This is due to travel times, and overall locational demand for Building Control Officers.

Request inspection bookings at least 5 to 10 working days in advance.

Inspection rules and requirements

  • A completed Code Compliance Certificate (CCC) application must be submitted, processed and email confirmation received from QLDC, before a Final Inspection request for booking.
  • Request the correct inspection type using its full name. This sets up a report into our tablet based inspection system for Building Control Officers to use.
  • Work cannot proceed past each step until that step has been inspected and approved.
  • Only one inspection is done per booking. For two inspections, two booking requests are required.
  • QLDC Building Control Officers will identify themselves when on site. They carry tablet computers and a warrant card to formally confirm identity.
  • A contact person must be nominated for each building project. They are emailed a copy of the inspection report. Submit the Inspection Contact Nomination Form (below) for this.


Information on complaints is here.

As-Built Drainage Plan

Where drainage is built differently to what was consented, this plan is to be completed, before the Underslab Plumbing & Drainage and/or External Drainage inspection(s):

What are reasons for failing an inspection?

  • A copy of the stamped approved plans and specifications must be available on-site when the Building Control Officer arrives. If not, the inspection is failed.
  • If non-compliant building work is identified, the Building Control Officer fails the inspection.
  • The Building Control Officer will require either a re-check inspection or will issue a Notice to Fix if warranted.
  • All failed inspections must be passed before further building work relating to the failed result can continue.
  • An agreement for conditional continuation of work may be agreed for building work not related or impacted by the failed result. 
  • No further inspections relevant to the failed area can be booked until the identified problems are resolved and the inspection passed.

Receiving inspection reports

A record of the inspection is completed on site by the Building Control Officer. They use a tablet computer inspection system. Due to network availability inspection results may sometimes sync with QLDC records at the end of the working day or the next day.

The inspection record provides information on what was inspected and the outcome of that inspection.

A copy of the inspection record can be emailed to a nominated person. To nominate an email address complete the form below and email it to

Additional inspections and Producer Statements

In addition to inspections by QLDC, external experts may be required to conduct their own inspections. An example is having structural elements checked by a chartered professional engineer, or specific product installations checked by manufacturers during their installation or application.

In this case, a Producer Statement (PS3 or PS4) is required for an application for Code Compliance Certificate (CCC).

Additional inspections by other specialists may also be required in the Building Consent. With prior written approval from QLDC, general Producer Statements (PS3’s) may be accepted as verification of compliance with the Building Code.

Failure to gain prior approval from QLDC for third-party inspections or the use of Producer Statements results in QLDC not being able to issue the CCC. 

Check the Conditions and Advice Notes of the Building Consent for more information.

Online Request for Inspection Booking

Provide at least one to two week's notice of requested building inspection date.

Before a final inspection can be requested for booking, a completed Code Compliance Certificate (CCC) application must be received, processed and confirmation email received from QLDC.

Telephone Request for Inspection Booking

  • Have your BC number ready when you book
  • Quote the full and accurate name of the inspection type with your request
  • Each inspection needs a separate booking request
  • Provide at least one to two week's notice of requested building inspection date
  • As of 01 Oct 18, before a Final Inspection can be booked, a complete Code Compliance Certificate application must be submitted, processed and email received from QLDC
  • Specific Building Control Officers (BCO) cannot be requested. Which BCO is conducting your inspection is only known on the day of it
  • Partial inspections are no longer permitted
  • A courtesy call request can be made when booking. This call is on the day of inspection, to inform you of imminent arrival time on site

Requests for booking for a building inspection can be done by calling 03 450 0369 during office hours (8.00am - 5.00pm, Monday to Friday) or using the online form above.