Kia Kaha Queenstown Lakes Hub

The Kia Kaha Queenstown Lakes Hub opened its doors to the Queenstown Lakes community on Thursday, 4 June, 2020. The ‘pop up’ hub provides accurate, independent information and advice regarding immigration, repatriation, employment, finance, community connection, wellbeing and welfare needs to all members of the community. This will complement existing services provided by Community Networks Wānaka from the Wānaka Community Hub.

Based at the Queenstown Events Centre, the Wakatipu-based hub will allow members of the community to make informed decisions on their future. 

From 17 July, the hub will be paused while we consider next steps and the needs of the community going forward. 

Current Workshops

Drop in between 11am and 2pm Monday to Wednesday for information and advice on skills, training, career opportunities and study-for-free options. 

Located at the Queenstown Events Centre on Level 1, everyone is welcome and there is no need to register. 


Wednesday 15 July

Immigration New Zealand, Legal and Travel Advice drop in sessions. Everyone welcome. Drop in anytime between 9am - 11am or 1pm - 3pm.


Friday 17 July - Well-being Friday

  • Cuppa and a Chat with Jade from Wellsouth. 10.00am - 1.00pm. 
  • Salvation Army. General information and life skills. 10.00am - 12.00pm
  • Rick Gutzewitz. Tension release through movement. 10.00am - 11.00am
  • Cultivate a resilient mindset. Adam Chalmers. 11.00am - 12.00pm. 
  • Happiness House. 11.30am - 2.00pm
  • Claire Evans. Just Breathe. 12.00pm - 1.00pm
  • Love Food Hate Waste / Kiwi Harvest. 1.00pm - 2.00pm. Make your food go further.
  • The art of being - MEN with Matthew. 1.00pm - 2.00pm

Past Workshops

If you were unable to attend a session you can watch a previous session below:

Community Workshop

Employer Workshop

Tenancy Workshop


Skills and Training Workshop


Activate your Career Workshop


Travel and Immigration Myths

Travel myths

  • Registering with your embassy doesn’t mean that they will put you on a plane and take you home. It just means they know where you are and can let you know if there are any repatriation flights coming up.

  • Flights you may have purchased are not lost. They will be eligible for a credit and in some cases, a full refund. It’s important you get your information from a travel agent or your airline - not from social media. Policies are constantly changing and being updated and travel agents are the first to know about these.

  • Flights may not be returning as soon as you hope. Borders may be closed for longer than expected. Make sure you register with a travel agent who can tell you when flights to your home country will resume. 

Immigration myths 

  • If your employment ends you become unlawful – Incorrect - if you have a change in your circumstances e.g. you are made redundant your visa does not automatically expire. You retain your visa until the original expiry date. INZ will work with you to either process any further visa’s you submit or until you leave the country. The key message is that you keep in touch with INZ so we know what you are intending to do. We can advise you of timeframes when we know more about what the border situation is likely to be and what the prospect of re-employment looks like.

  • Essential skills visa holders – if your employment has ceased but your visa has not reached its expiry date you can start work for another employer - Incorrect - you can’t commence work with a new employer without first speaking to INZ and having approval from them. This may require a new visa or perhaps a variation of the conditions of your existing visa. The employer offering you work will need to be able to demonstrate to INZ that they are unable to hire a New Zealander for the role. Don’t start work for a new employer unless you have been given the appropriate visa by INZ.

  • If you have a change in you circumstances and your visa no longer fits your circumstances then you have 2 weeks to leave New Zealand – incorrect - INZ will work with clients and give information specific to peoples circumstances. If the visa you are on is no longer fit for purpose you either need to be able to successfully get a further visa that suits your circumstances or consider other options border restrictions permitting.

  • The sweeping visa extension to 25th September, for working holiday visas, is only an extension to time, not working rights. 


Community Support

Your health and wellbeing is extremely important, and practising good health is critical to maintaining headspace during this time. Remember to eat well, exercise when possible, connect with family and friends over the phone or internet, and drink alcohol in moderation.

Some people may be affected differently to others during lock down. If you’re feeling stressed, anxious, or you’re not coping, please consider using any of the resources below for advice and guidance on maintaining your mental health and wellbeing.


  • Freecall or text 1737, 24 hours a day, 7 days a week, for support from trained counsellors.
  • Current advice on the Ministry of Health's website here
  • Contact your GP

For a list of local services and further support - click here.

Volunteering Central, working in collaboration with QLDC and social service organisations, are collating offers of help in relation to COVID-19. Register your interest here. 

Employment Opportunities

A number of job seeker channels are available to help support those looking for work.

Jobs during COVID
Register and search for work across all regions in NZ

Go with Tourism
Assists 1:1 and with redeployment of tourism workers to opportunities across all sectors / NZ regions

Work the seasons
Find Seasonal work around NZ

Citizens Advice Bureau
Find advice about searching for a job or dealing with employment issues

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