New Zealand, excluding Auckland, will be at Alert Level 2 from 11:59pm on Tuesday 7 September. Learn more about how to stay safe and changes to Council services here.

Getting Through Together

In tough times it can be hard to know how to feel or what to do.  If you're not All Right or you know someone who may be struggling, there are practical tips for looking after yourself and your whānau at

He waka eke noa – we're all in this together.

Health & wellbeing

Your health and wellbeing is extremely important, and practising good health is critical to maintaining headspace during this time. Remember to eat well, exercise when possible, connect with family and friends over the phone or internet, and drink alcohol in moderation.

Some people may be affected differently to others during lock down. If you’re feeling stressed, anxious, or you’re not coping, please consider using any of the resources below for advice and guidance on maintaining your mental health and wellbeing.


  • Freecall or text 1737, 24 hours a day, 7 days a week, for support from trained counsellors.
  • Freecall Lifeline on 0800 543 354 or text HELP to 4357.
  • Contact your GP

Key contacts

Created by Sir John Kirwan, this app provides practical tips and techniques to help you take control of your mental wellbeing.

Self-care and support for New Zealanders during Covid-19.

Just a thought
Free  online support for your mental wellbeing during this difficult time.

Mental Health Foundation

P: 0800 111757 / free text 4202

Suicide Crisis Helpline:
P: 0508 828 865

Youth services:

The Lowdown
P: 0800 111 757 / Free text 5626

P: 0800 376 633 / Free text 234

At home:

Family violence:
P: 0800 456 450

Women's Refuge:
P: 0800 733 843

Alcohol Drug Helpline:
P: 0800 787 797 / Free text 8681

Central Lakes Family Services (Queenstown & Wānaka)
P: 0508 440 255

Sexuality issues:
P: 0800 688 5463

Our district’s social wellbeing agencies are still providing essential services although their physical buildings are closed:


Happiness House:
P: 03 442 6531

Citizens Advice Bureau
P: 03 442 6799

Salvation Army


Community Networks
P: 03 443 7799

The five ways to wellbeing


Creating and maintaining relationships is critical to boosting wellbeing - our relationships help us feel valued, loved and give purpose -all this makes us feel good!


Getting moving is not just good for our bodies, it makes a real difference to how we feel. It doesn’t always mean getting sweaty– things like walking the dog or dancing through the house work a treat!


We're often told to stop and smell the roses. When we take notice, we are giving ourselves space to become mindful, breathe and slow down. Notice a moment, and appreciate it with all your senses!


Learning helps keep our minds active – which helps our wellbeing. There's heaps of opportunities to try new things and challenge our minds a little - take class in Te Reo or give a crossword a go?


Kindness can give our mood an instant boost. Everyone has something to give, whether it’s a compliment or lending a hand. Kind acts make us feel better and helps us build connections with others.

Want to help others get through together?

If you want to help others get through together, then please consider downloading the below posters and putting them up in your office, venue, and/or premises.

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