Information for Local Residents

Get the lowdown on the initiatives we've got planned to try and manage the influx of campers to the district this summer.

Camping is the quintessential kiwi holiday, enjoyed by locals and visitors as a way to get together with family and friends in the summer months.   Most campers are responsible and treat our special environment with respect.  However the poor behaviour of a small minority of campers has left many locals feeling upset.

Last summer, QLDC responded to community concern by making a bold move to restrict overnight camping at Lake Hayes and the Shotover Delta.  This summer we plan to build on that by putting a strong focus on educating campers on how to enjoy a responsible camping holiday in our district. 

What to expect this summer

With the help of central government funding, QLDC will introduce a range of initiatives to encourage Responsible Camping in our district and surrounding region.  We can assure residents that a lot of resource is being made available to educate campers, work with the motor home industry, monitor behaviour and enforce where required. 

Here's what will be in place from mid-November until late-March: 

  • Queenstown Service Hub – Frankton, behind Pak’n’Save

    • Open from 10 November 2019 through to 25 April 2020
    • Hours: 8.00am-8.00pm
    • Space for 25 campervans to park for up to 2 hours
    • Responsible Camping Ambassadors onsite while open.
    • Onsite facilities will include: toilets, shower block, dump station, dishwash station, free WIFI (for up to 1 hour) and rubbish/recycling disposal stations.  

    Upper Clutha Service Hub – 101 Ballantyne Road, Wānaka

    • Open from 10 November 2019 through to 25 April 2020
    • Hours: 8.00am-8.00pm
    • Space for 25 campervans to park for up to 2 hours
    • Responsible Camping Ambassadors onsite while open.
    • Onsite facilities will include: toilets, shower block, dump station, dishwash station, free WIFI (for up to 1 hour) and rubbish/recycling disposal stations.  
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  • QLDC will be employing (at peak) 16 Responsible Camping Ambassadors from November 2019 through to April 2020. The ambassadors will be roaming the district acting as the friendly face of camping in our district.  There will be eight based in the Wakatipu area and eight in the Upper Clutha.  Their focus will be to educate campers, monitor the hubs and trouble spots and assisting the enforcement officers as required.    

    • Build and maintain links with the local community and visitors
    • Assist and provide information to visitors of camping zones
    • Provide friendly and helpful information to all visitors
    • Engage and educate campers about the do’s and don’ts around camping in our district
    • Promote local businesses that provide commercial camping grounds or holiday parks
    • Distribute leaflets and other sources of information to campers and commercial businesses
    • Conduct visitor surveys at key sites
    • Checking campers compliance around the district
    • Monitoring levels and report any unauthorised activity, including non self-contained vehicles
    • Providing updated written reports detailing your findings and experiences
    • Problem solving issues with campers in incorrect sites/locations
    • Maintaining the facilities of the hubs
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  • The number of Enforcement Officers out across the district from November 2019 through to April 2020 has been doubled.

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    • Increased signage and new information boards to further educate non self-contained campers.
    • Real time maps and updates through a collaboration with Campermate, New Zealand’s most widely used free app for information to campers.
    • New education brochure widely distributed within and outside the district.
    • Support and collaboration from the Motorhome industry.
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All of these initiatives are trials

QLDC would like to assure residents that the service hubs will be closely monitored daily by the Responsible Camping Ambassadors and Cougar Security (after hours).   

The plans are agile enough that if any issues arise that can not be managed, they will be changed.    

I'm still seeing illegal camping and poor behaviour - what should I do about it?

We're working hard to encourage Responsible Camping and we ask that local residents also behave responsibly.  Please report any illegal camping or poor behavior to the Council immediately by phoning:

03 441 0499 (Queenstown) or 03 443 0024 (Wānaka).

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