Food Business Information


Please Note:
From 1 March 2016, over a three year transitional period (ending 28 February 2019), the Food Act 2014 is implemented and all food premises will be required to operate under the appropriate risk based measure. It is recommended that you review the following links to help determine where you may fit under the new legislation;

If you require any further assistance to help with understanding with what is required please contact the duty Environmental Health Officer (EHO) by phone on 03 441 0499 (Queenstown) / 03 443 0024 (Wanaka) or by emailing 


Environmental Health Officers visit most food businesses annually to verify that the operation of the business and the premises continue to comply with the Regulations. There are some food businesses that are inspected by other bodies e.g. Third Party Auditors, rather that local Environmental Health Officers. An Officer may arrive at any time, without an appointment and must be allowed access to all parts of your food premises.

Any matters that are of concern will be discussed with you at the time of the visit and followed up in a formal letter to you. Re-inspections will be carried out if necessary to ensure all requisitions have been corrected to the satisfaction of the Officer.

Food Operator Registration

Any food operator must obtain a Certificate of Registration before a business can open. 

Food Control Plans

As per the Food Act 2014, all food businesses involved in food service such as, cafes, restaurants, takeaway food outlets, must now use and register a Food Control Plan.

Please advise QLDC of any changes to the Food Control Plan or ownership, so that an assessment can be made if it is a significant change or not and advice given accordingly. You can do this by emailing to send an email to our Environmental Health team

Public Health Contacts

Public Health South - Health Protection Officer - Phone: 03 450 9156.

Contact an Environmental Health Officer to discuss anything relating to food premises, phone 03 441 0499 (Queenstown) or 03 443 0006 (Wanaka). 

Food Business Fees & Charges

Click here for information on Fees & Charges