How to use the new service
Here's everything you need to know to use the new rubbish and recycling collection service.
Every residential property district-wide will be supplied three bins:
- A mixed recycling bin
- A glass recycling bin
- A refuse bin
The red rubbish bin will be collected every week.
The blue glass bin and yellow mixed recycling bin will be collected on alternate weeks.
For more on what goes in the bin, head to https://reminders.saveourstuff.co.nz/s/#inbin
- It is not necessary to remove labels or metal neck rings from glass bottles and jars before putting them in the blue glass bin. No lids though.
- Cold ashes can go into the rubbish but PLEASE make sure they are completely cold.
- If you're not sure whether something can be recycled, please put it in the rubbish.
What's my collection day?
If you didn't receive a calendar, with your bin delivery, head to our online collection calendar. Just enter your address and it tells you what you collection day is and what bins should be put out. You can also sign up for collection reminders delivered straight to your inbox or phone.
Putting out your bins
Park your bins up on the footpath or grass verge nearest the road, so that:
bins face the road
lids are closed flat
each bin has space (50cm from other bins, trees, power poles and fixed objects)
Only bins under 70kg get picked up, so keep them in shape
Remember - your bins must be out at the gate by 7am on collection day and brought in on the same day.
I need help getting my bin to the kerb
For those people in the community that may require assistance there is an on property service available.
This is for those who due to disability, impairment or frailty, have difficulty getting their wheelie bins to the kerbside.
If you would like to be considered for this service please complete the form below and return to firstname.lastname@example.org or drop it into one of the Council offices.
As part of the application process you will be asked to provide evidence of your situation, and a site visit will be conducted to better understand your needs.
I have a long driveway, how do i get my bins to the kerb
If you live up a long drive or private road, you can buy a tow hitch to pull your wheelie bin behind your car at 10km/h.
Google 'wheelie bin tow hitch' for options.
A kerbside organics collection is not currently included in the new service. However the service has been designed in a way to easily introduce kerbside organics collection in the future.
In the meantime, we have a well-established home-composting programme to help you turn kitchen and garden waste into a resource.
Safely disposing of hazardous waste
Don't put hot ashes, lithium batteries or chemicals in the rubbish bin. They might leak or start a fire. Hazardous waste is accepted at both our Transfer Stations by prior arrangement only. Read more here