Connecting to Water, Wastewater and Stormwater

Find out how to request a new connection to Council services such as water, piped sewer (wastewater) and or stormwater systems.  

Apply for a connection

This may be for property in its current state or in relation to proposed building work, and can be for a permanent or temporary connection to these services.

    • Where new council wastewater (sewers) will be installed in a road that previously did not have it, and QLDC requires connection to it. The property currently has a septic tank system.

    • Where a small subdivision is taking place on a property, and the property owner or developer is managing the build.

    • Where there is no 'lateral' connection in existence from the sewer to the property boundary.

    • If a developer/agent is managing or undertaking the building work on behalf of the property owner. They will usually do the application.

    • In a large new subdivision or residential development, the developer will usually be arranging connections on behalf of the owners, including for the first properties to be built in a staged development.


How do I Apply?

If you'd like to apply for a connection to water, wastewater and/or stormwater, then please use the below form.  This form should also be used if proposing a driveway that will cross council property to connect with a road.

If services are requested for more than one property, then each requires a separate application.

Once an application is entered into the QLDC system, a unique identifier will be assigned starting with CC e.g. CC180001.

Email the completed application to:

Where is mapping of water services found?

QLDC GIS mapping of these three water types as underground services can be found here.

Is there a time limit to complete connection?

If approved, it is issued with a one-year expiry.

What about Onsite Wastewater Disposal Systems?

If you're looking for guidance on Onsite Wastewater Disposal Systems, you'll find a number of helpful forms on our Onsite Disposal Systems page.

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