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Services
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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Public place litter bins and illegal dumping
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
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Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Before you apply
- Apply for a resource consent
- Non-compliance & monitoring
- Notified consents
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
- Practice notes and guidance
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Campgrounds and Offensive Trade Registrations
- Activities in a Public Place - Registration/Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Manaaki
- Newcomers Guide
- Welcoming Communities
- Arts, Culture and Heritage
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- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Summerdaze
- Tuia Programme
- Venue Hire
2025 Quality of Life Survey
Our annual survey is now open and your views are important!
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- This Is Sport & Recreation
Bow & Arrow
A fitness programme in Arrowtown featuring strength and stretch elements. Book your spot now!
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Your Council
Your Council
Te Kaunihera ā-rohe
- News
- Newsletter Archive
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- Elections
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- Our Strategic Framework
- LGOIMA (information) requests
- Public Notices
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- Fast-track Approvals Act
Climate & Biodiversity Plan
Read our latest plan which was adopted by Full Council on Thursday 31 July 2025.
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Your Council
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Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
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- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
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- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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Council Projects
- Project Tohu
- Queenstown Town Centre Arterial
- McPhee Park Playground
- Blue-Green Network Plan
- Frankton Track Wastewater Upgrades
- Aubrey Road Wastewater Pipe Upgrades
- Luggate Water Upgrades
- Kingston Infrastructure Works
- Queenstown Town Centre Street Upgrades
- Way To Go
- Our Water Done Well
- Upper Clutha Wastewater Conveyance Scheme
- Shotover Wastewater Treatment Plant Stage 3 upgrades
- Short term approach for managing wastewater discharge
- Long term solution for Shotover Wastewater Treatment Plant
- Smart Water Meters Trial
- Environmental Monitoring System
- Lakeview Development
- Mount Iron Reserve Management Plan
- Project Manawa
- Wānaka Airport Certification
- Wānaka Airport Future Review
- Improving housing outcomes
- Queenstown Lakes Home Strategy
- Upgraded Two Mile UV Treatment Plant
- Frankton Road Watermain Upgrades
- Glenorchy Water Treatment Upgrades
- Upper Clutha Safety Improvements Programme
- Cardrona Valley Water Supply Scheme
- Schools to pool active travel route
- All-weather turf at Queenstown Events Centre
- Arthurs Point to Queenstown shared path
- 101 Ballantyne Road Masterplan
- Ballantyne Road Upgrade
- Cardrona Valley Wastewater Upgrade
- Glenorchy Reservoirs
- Frankton Campground
- Frankton Stormwater Upgrade
- Marine Parade Upgrades
- Mayoral Housing Affordability Taskforce
- Shotover Country Borefield and Treatment Plant
- Proposed Visitor Levy
- Ladies Mile Masterplan
- Recreation Ground Wastewater Pump Station and Rising Main
- Luggate Memorial Centre
- Te Kararo Queenstown Gardens
- Western Wānaka Water Supply Upgrade
- Shotover Bridge Water and Wastewater Main
- Te Tapuae Southern Corridor
- Glenorchy Marina Carpark
- Wānaka Lakefront Development Plan
- Travel Demand Management Programme
- Peninsula Bay Reserve Regeneration
- Merton Park Playground
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change 1 - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Priority Area Landscape Schedules
- Special Zones Review
- District Plan Maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Community
- Manaaki
- Newcomers Guide
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Summerdaze
- Tuia Programme
- Venue Hire
Our Publications, News and Resources
Keep up to date with the latest news on our involvement with the Welcoming Communities programme. If you're keen to learn more, check out the useful resources below.
Quick links
Our publications
Here we share the work we have developed with the support and input from our local communities.
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New to the district? Read the Newcomers Guide, a helpful resource to welcome and support all those settling in Queenstown Lakes District.
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QLDC proudly commissioned these stories to share different migrant journeys, their contribution to our community and reasons for making Queenstown Lakes District their home.
Lakes Weekly Bulletin - The Journey
CloseWānaka Sun - Origins
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This report, commissioned by Council, presents the findings of an analysis of evaluation data on the Queenstown Lakes District Council (QLDC) Welcoming Communities programme. The analysis recognises that QLDC is in the first three years of programme delivery. If focuses on the early implementation of the programme, the progress it has made, and actions to inform the ongoing delivery of the programme. The data was gathered between July 2022 and June 2024.
CloseThe report from the four-year evaluation of the expanded Welcoming Communities programme has been published on the INZ website. The purpose of the evaluation was to understand how effectively the expanded programme has been implemented and the extent to which it is on track to deliver its intended outcomes. The report highlights key findings and includes recommendations for the programme going forward.
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In February and March 2023, three hui were held across the district as part of our pre-community engagement to help inform the Welcoming Plan 2023/26. A summary of proposed actions to support the development of a Welcoming Network in Queenstown Lakes was gathered from the Māori, Pasifika, Newcomer Groups hui held on 28 February in Queenstown and two Support Services Agencies hui held on 28 February in Queenstown and 17 March in Wānaka.
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The Welcoming Communities Stocktake Report Summary is an assessment on how QLDC and the community are currently meeting the needs of newcomers to the district. It was created in August 2022 and provides a snapshot of what we’re currently doing well and opportunities for the future, across the outcomes of the Welcoming Communities programme.
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We hosted a Welcoming Communities Hui for the Whakatipu (in June 2022) and the Upper Clutha (in November 2022). There was a fantastic turnout and the room was buzzing with wonderful kōrero (conversations) from all our attendees including iwi, newcomer group representatives, community services managers and leaders, along with elected members and QLDC staff. The group came together to listen, learn and share ways to support newcomers feel welcome and able to participate in the economic, civic, cultural and social life of the district. Here we share a summary of the key ideas gathered from both these workshop discussions.
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News
Below is a list of media releases about Queenstown Lakes District Council's involvement with Welcoming Communities:
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(24 June 2025): A guide to support newcomers settling in our district
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(17 March 2025): Five Councils advance their Welcoming Communities Accreditation
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(4 March 2025): Embracing diversity at Queenstown Multicultural Festival
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(2 September 2024) Welcoming Week to highlight culture and community in Queenstown Lakes District.
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(1 August 2024) A plan to make the places we love more welcoming for everyone.
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(5 October 2022) Welcoming Communities Advisory Group works towards a shared vision.
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(3 November 2021) QLDC recognises Welcoming Communities programme.
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(1 July 2021) Queenstown Lakes welcomes our new communities.
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Resources
Check out these useful resources to learn and support Welcoming Communities:
Stay up-to-date
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