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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
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Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Apply for a resource consent
- Non-compliance & monitoring
- Submitting on a notified resource consent
- Land Developments and Subdivisions
- Need help?
- Current resource consents
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
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- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Tuia Programme
Applications for the Tuia Programme 2025 are now open.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
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- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Mascot Search
- Provision of health services at Queenstown Events Centre
Arrowtown Memorial Pool
Open now for Summer fun!
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Your Council
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Your Council
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Council Documents
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- Policies
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- Queenstown Lakes Spatial Plan
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- Section 10A Reports
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- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change Application - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Special Zones Review
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
Summer Services 2024-2025
Get everything you need to know for safe and happy summer vibes in the Queenstown Lakes District.
From holiday office and facility hours to rubbish collection days, alcohol restrictions and everything in between.
Quick links
Office closure
Our offices in Queenstown and Wānaka will close at midday on Tuesday 24 December and reopen at 8.00am on Friday 3 January 2025.
How to report a problem over the holidays
As always, we’ll still have a team of people available 24/7 to take your call and help resolve any urgent issues that crop up – just give us a call on 03 441 0499 (Queenstown) or 03 443 0024 (Wānaka).
Another option for non-urgent issues is Snap, Send, Solve – a handy little app that allows you to report issues in your local area on the spot, using your mobile device. These issues are then automatically sent our way! Please note, these will not be monitored over the Christmas closedown but we’ll pick them up when we’re back.
Facility hours
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Christmas Eve - Tuesday 24 December 2024 - 6.00am-5.00pm
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Christmas Day - Wednesday 25 December 2024 - Closed
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Boxing Day Thursday 26 December 2024 - 8.00am-8.00pm
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New Year's Eve Tuesday 31 December 2024 - 6.00am-5.00pm
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New Year's Day Wednesday 1 January 2025 - Closed
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Thursday 2 January 2025 - 8.00am-8.00pm
Weekend hours are 8.00am to 8.00pm (the pool closes at 6.00pm).
Normal weekday hours are 6.00am to 9.00pm.
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The golf centre is closed on Christmas day and open as normal on all other days.
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Arrowtown Memorial Pool is open for summer fun! The pool will have normal open hours during this period except for:
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Normal open hours 11am -6pm
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Closing at 5pm on Christmas Eve and New Year's Eve
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Closed Christmas Day and New Year's Day
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Christmas Eve - Tuesday 24 December 2024 - 6.00am-5.00pm
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Christmas Day - Wednesday 25 December 2024 - Closed
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Boxing Day Thursday 26 December 2024 - 8.00am-8.00pm
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New Year's Eve Tuesday 31 December 2024 - 6.00am-5.00pm
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New Year's Day Wednesday 1 January 2025 - Closed
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Thursday 2 January 2025 - 8.00am-8.00pm
Weekend hours are 8.00am to 8.00pm (the pool closes at 6.00pm).
Normal weekday hours are 6.00am to 9.00pm.
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Christmas Eve Tuesday 24 December 2024 - 9.00am-5.00pm
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Christmas Day Wednesday 25 December 2024 - Closed
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Boxing Day Thursday 26 December 2024 - 9.00am-5.00pm
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New Year's Eve Tuesday 31 December 2024 - 9.00am-5.00pm
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New Year's Day Wednesday 1 January 2025 - Closed
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Thursday 2 January 2025 - 9.00am-5.00pm
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Our libraries will close at 3.00pm on Tuesday 24 December for the Christmas break and reopen on Friday 27 December.
For the New Year, libraries will close at 3.00pm on Tuesday 31 December, reopening on Friday 3 January.
We wish you a happy and safe holiday season!
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Summer tips and resources
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