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Services
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Resource Consents
- Application forms and fees
- Current resource consents
- Development contributions
- Duty Planner
- eDocs
- Engineering acceptance
- Exemptions
- FAQs
- Find your zone using GIS
- How to use the District Plan to know the rules
- Land developments and subdivisions
- National Policy Statements and National Environmental Standards
- Notified resource consents
- Practice notes and guidance
- Pre-application meetings
- Resource consent process
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Alcohol Licensing
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Public Notices
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee Decisions
- Alcohol restrictions in public places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Airports
- Cemeteries
- Services A - Z
- CCTV - Public Use
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Recreation
- Climb
- Courts and Fields
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Kids' Recreation
- Birthday Parties
- Grandparents & Grandkids Activity Session
- Holiday Swim Weeks
- Hustle
- Junior Badminton
- Junior Golf
- Junior Indoor Cricket
- Kids' Climbing
- Playgrounds
- QLDC Libraries Holiday Programme
- Queenstown School Holiday Programme
- School Holiday Programmes
- Wānaka School Holiday Programme
- Learn to Swim
- Memberships - Join Today
- Join the Sport & Rec Team
- Mountain Biking
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
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Your Council
- News
- Careers
- Consultations
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Council Documents
- Ten Year Plan (LTP)
- Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
- Climate Change and Biodiversity
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Major Projects
- Queenstown Town Centre Arterial
- Queenstown Town Centre Street Upgrades
- Three Waters Reform
- Future for Local Government
- Ballantyne Road Upgrade
- Ladies Mile Masterplan
- Shotover Country Borefield and Treatment Plant
- All-weather turf at Queenstown Events Centre
- Recreation Ground Wastewater Pump Station and Rising Main
- Cardrona Valley wastewater upgrade
- North Wānaka wastewater and water supply upgrade
- Lakeview Development
- Luggate Memorial Centre
- Proposed Cardrona Valley Water Supply Scheme
- Mayoral Housing Affordability Taskforce
- Project Manawa
- Proposed Visitor Levy
- Frankton Stormwater Upgrade
- Willow Place Wastewater Upgrade
- Te Kararo Queenstown Gardens Development Plan
- Frankton Campground
- Glenorchy Reservoirs
- Western Wānaka Water Supply Upgrade
- Smart Water Meters Trial
- Shotover Bridge
- Mount Iron Acquisition
- Marine Parade Upgrades
- Media Centre
- Our Vision & Mission
- Sister Cities
Online Rates Payments
Ngā utu rēti tuihono
Direct Debit is our preferred payment method and means you’ll never forget to pay. If you’d like to set up a direct debit complete the form below and send it to rates@qldc.govt.nz.
You can also pay your rates using Visa or Mastercard.
Important information
Credit card payment information
Online credit card payments are hosted by Windcave and connect directly to our system. This will display your property details and full rates balance for you to review prior to payment. Only Visa or MasterCard payments are accepted. The system has been set to only allow payment of the full rates balance.
Processing time
Please allow sufficient time before your instalment due date for processing of your payment. Payments made after 5.00pm New Zealand time will appear in your rates account the following business day. If a payment is made on the due date but after 5.00pm, then a 5% penalty will be incurred.
Processing fees
A service fee of 2.49% per transaction (minimum fee $1.00) is applied by our bank, Bank of New Zealand. Queenstown Lakes District Council does not receive any part of the fee.
Refund enquiries
If you'd like to request a refund, please contact us by email:
For other payment methods, please check our Dates & Payments page.
Want to pay another way?
If you'd like to pay your rates another way, head to our Dates & Payments page here:
Need help?
If you're in need of help, please contact the BNZ Helpdesk on 0800 737 774.
They're available Monday to Friday, between 8.00am and 5.00pm.
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