Please note: A number of QLDC’s online services will be offline tonight (Friday 23 October) at 9.00pm for an estimated 30 to 60 minutes, due to an update to our internet connection.

Services affected by the outage include eDocs, Infringement Waivers and our GIS mapping systems.  We apologise for any inconvenience caused.

Rates Dates & Payment Options

Find out what dates rates are due for 2020/21. The rating year runs from 1 July through to 30 June.

Online payment Other payment options Instalment dates

Online Credit Card payments

You can now pay your rates online using your Visa or Mastercard.

Other payment options

  • You can pay your rates via internet banking using your valuation number as the reference.

    Your valuation number can be found on your rates invoice. It is 10 digits beginning with the numbers 29 in the property details section.

    Payments should be made into the following bank account:   02 0948 0002000 000

  • Setting up a direct debit with your bank means you'll never forget to pay.

    A direct debit will automatically deduct the amount required to clear the rates up until the end of the rating year, at the specified frequency. (monthly or quarterly)

    Direct debit is our preferred payment method. Please download our Direct Debit Application Form and return it to our office for processing or contact us.


    • Make sure that you print off and sign both pages of the form

    • We can't accept faxed debit forms.  They need to be mailed into our office or brought into one of our service centres.

    • If you wish to cancel or change the details of your direct debit, you will need to supply us with the details in writing.

    • If you need to change your bank account details, you will need to fill in a new direct debit form.

  • You can make a payment from an overseas bank account via an electronic funds transfer.  

    Bank/Branch:  BNZ Queenstown
    Account no:  02 0948 0002000 000
    Name:  QLDC
    Swift Code:  BKNZNZ22


    • Please make sure you remember to include your valuation number as a reference.    Your valuation number can be found on the top right hand corner of your rates invoice. It's 10 digits beginning with the numbers 29.

    • Remember: Payments made after 5.00pm on the due date will incur a 10% penalty, so please ensure you allow enough time for the payment to be processed .

    •  Your bank should be able to advise the length of time a payment will take to be processed.


In person

Rates can be paid in person by cash, cheque, credit card or EFTPOS at both the Queenstown and Wanaka offices.

Please note: Credit card payments made for rates or development contributions will incur a 1.5% surcharge.


By mail

Send a cheque to:

Private Bag 50072,
Queenstown 9348.

Please don't post cash.

Instalment dates

There are four rates instalments as follows:  




One (1/7/20 – 30/9/20)

4 September 2020

25 September 2020

Two (1/10/20 – 31/12/20)

23 October 2020

27 November 2020

Three (1/1/21 – 31/3/21)

15 January 2021

26 February 2021

Four (1/4/21 – 30/6/21)

16 April 2021

28 May 2021


Note: Our rating year runs from 1 July - 30 June.

Payments received after 5.00pm on the due date will incur a 10% penalty.

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