An emergency water shutdown is affecting properties along Frankton Road, between Larch Hill and Marina Drive, while contractors are working to fix a burst water main on Frankton Road. Check out our Facebook Page for updates on when the water may be restored.

A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects properties serviced by the Council-managed water supply to Queenstown CBD, Fernhill, Sunshine Bay and Queenstown Hill. Read more here.

Community Response Groups

Are you interested in helping your community in an emergency?

Community Response Groups are local groups made up of volunteers who support their community before, during, and after an emergency event.

There are approximately 15 groups spread across the district, based on geographical boundaries, such as rivers, bridges, or suburbs. The groups are at different stages of development – some have been up and running for a couple of years, while others are just finding their feet.

The groups are encouraged to support their community in an emergency event by setting up a Community Emergency Hub and helping to solve problems locally where they can. In a major disaster civil defence and first responders will be overwhelmed, supporting those who need help the most, as well as working to re-establish vital networks such as roading, telecommunications, and power. Community Response Groups will help reduce pressure on emergency services and the wider response.

While the groups are community-led, they also receive training from Emergency Management Otago. Training includes setting up a Community Emergency Hub, operating radios, and community response planning. More information about Community Emergency Hubs can be found here.

To find out more, or to join a group, please contact: