Holiday alert: Please note that kerbside collections between 25-27 December and 1-3 January will be pushed out a day (even recyclers need a holiday). For more on Rubbish & Recycling in our district, see our dedicated webpage.

Council offices will close at midday Wednesday 24 December 2025 and reopen 8.00am Monday 5 January 2026. For urgent issues, call us on 03 441 0499 (Queenstown) or 03 443 0024 (Wānaka). For non-urgent issues, please us the Snap Send Solve App. We hope you have a Merry Christmas and a Happy New Year!

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Register for Kerbside Collection Services

Kia rēhita ki kā whakaratonga hangarua huarahi

Before you start:

Please note this form needs to be completed by the property owner or relevant property manager. This form is for residential collections only. If you are managing a commercial or business property, you are advised to engage with a private operator. 

Once you have submitted the form, a member of our rates team will assess your application to ensure eligibility for the service. 

We are currently experiencing delays to processing times. Please be aware it can take up to 4-8 weeks to complete.  

Thanks for your patience.

Register for Kerbside Collection Services

Details

If different from your physical address.

Additional details

Please note, we will not deliver the set of bins if your house is still under construction.
For example: new flat added to the property, unit title properties, etc.