-
Services
-
expand_more
Back
Services
-
-
expand_more
Back
Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
-
-
expand_more
Back
Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Public place litter bins and illegal dumping
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
-
-
expand_more
Back
Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Before you apply
- Apply for a resource consent
- Non-compliance & monitoring
- Notified consents
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
- Practice notes and guidance
-
-
expand_more
Back
Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
-
-
Do It Online
-
expand_more
Back
Do It Online
-
-
expand_more
Back
Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Campgrounds and Offensive Trade Registrations
- Activities in a Public Place - Registration/Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
-
Community
Community
Ngā Hapori
- Manaaki
- Newcomers Guide
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Summerdaze
- Tuia Programme
- Venue Hire
Community Text Alerts
Join our community text alert database and hear first hand about any issues affecting your community.
-
Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- This Is Sport & Recreation
First Splash - Swim with Confidence
First Splash is a learn to swim programme for migrant women to increase their confidence in the water.
-
Your Council
-
expand_more
Back
Your Council
-
-
expand_more
Back
Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
-
-
expand_more
Back
Council Projects
- Project Tohu
- Queenstown Town Centre Arterial
- McPhee Park Playground
- Blue-Green Network Plan
- Frankton Track Wastewater Upgrades
- Aubrey Road Wastewater Pipe Upgrades
- Luggate Water Upgrades
- Kingston Infrastructure Works
- Queenstown Town Centre Street Upgrades
- Way To Go
- Our Water Done Well
- Upper Clutha Wastewater Conveyance Scheme
- Shotover Wastewater Treatment Plant Stage 3 upgrades
- Short term approach for managing wastewater discharge
- Long term solution for Shotover Wastewater Treatment Plant
- Smart Water Meters Trial
- Environmental Monitoring System
- Lakeview Development
- Mount Iron Reserve Management Plan
- Project Manawa
- Wānaka Airport Certification
- Wānaka Airport Future Review
- Improving housing outcomes
- Queenstown Lakes Home Strategy
- Upgraded Two Mile UV Treatment Plant
- Frankton Road Watermain Upgrades
- Glenorchy Water Treatment Upgrades
- Upper Clutha Safety Improvements Programme
- Cardrona Valley Water Supply Scheme
- Schools to pool active travel route
- All-weather turf at Queenstown Events Centre
- Arthurs Point to Queenstown shared path
- 101 Ballantyne Road Masterplan
- Ballantyne Road Upgrade
- Cardrona Valley Wastewater Upgrade
- Glenorchy Reservoirs
- Frankton Campground
- Frankton Stormwater Upgrade
- Marine Parade Upgrades
- Mayoral Housing Affordability Taskforce
- Shotover Country Borefield and Treatment Plant
- Proposed Visitor Levy
- Ladies Mile Masterplan
- Recreation Ground Wastewater Pump Station and Rising Main
- Luggate Memorial Centre
- Te Kararo Queenstown Gardens
- Western Wānaka Water Supply Upgrade
- Shotover Bridge Water and Wastewater Main
- Te Tapuae Southern Corridor
- Glenorchy Marina Carpark
- Wānaka Lakefront Development Plan
- Travel Demand Management Programme
-
-
expand_more
Back
District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change 1 - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Priority Area Landscape Schedules
- Special Zones Review
- District Plan Maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
Thursday, 13 February 2025
No treatment process failure at Shotover Wastewater Treatment Plant
Floating material seen at the surface of the facility’s clarifier is typical and expected

There is no issue currently with the treatment process of Queenstown Lakes District Council’s (QLDC) Shotover Wastewater Treatment Plant (WWTP), despite a recent media report to the contrary.
Some floating material at the surface of the facility’s clarifier is typical and reflects normal operation. The clarifier mechanism separates this material from the settled water, before it is then discharged from the tank prior to receiving Ultraviolet (UV) disinfection. The collected floating material is then returned to the front of the plant for re-processing.
The plant's operational team undertakes daily testing for a number of parameters to aid them with the operation and optimisation of the treatment process. In the sample analysed on Wednesday 12 February 2025, Total Suspended Solids (TSS) were measured at 1.3mg/L - well within the facility's mean target of 30mg/L.
These results are consistent with the most recent sampling results returned from an external and independent laboratory which completes testing for consent compliance purposes. TSS in this sample taken on Friday 24 January 2025 measured at 5.4mg/L - also well within the facility's mean target.
The below photos taken yesterday afternoon reflect the excellent treated water quality the plant is currently achieving.
- Image of surface of clarifier at Shotover WWTP [Feb24] - Some floating material at the surface of the facility's clarifier is typical and reflects normal operation. This material is separated from the settled water, collected, and returned to the front of the plant for re-processing.
- Image of treated water discharged from Shotover WWTP [Feb24] - This treated water is blended with treated water from the facility's alternative treatment process (oxidation pond), receives UV disinfection, and is then discharged into the disposal field.
ENDS | KUA MUTU.