-
Services
-
expand_more
Back
Services
-
-
expand_more
Back
Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
-
-
expand_more
Back
Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Public place litter bins and illegal dumping
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
-
-
expand_more
Back
Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Before you apply
- Apply for a resource consent
- Non-compliance & monitoring
- Notified consents
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
- Practice notes and guidance
-
-
expand_more
Back
Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
-
-
Do It Online
-
expand_more
Back
Do It Online
-
-
expand_more
Back
Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Campgrounds and Offensive Trade Registrations
- Activities in a Public Place - Registration/Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
-
Community
Community
Ngā Hapori
- Manaaki
- Newcomers Guide
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Summerdaze
- Tuia Programme
- Venue Hire
2025 Quality of Life Survey
Our annual survey is now open and your views are important!
-
Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- This Is Sport & Recreation
Bow & Arrow
A fitness programme in Arrowtown featuring strength and stretch elements. Book your spot now!
-
Your Council
Your Council
Te Kaunihera ā-rohe
- News
- Newsletter Archive
- Careers
- Consultations
- Council Documents
- Council Meetings
- Council Projects
- User Fees and Charges
- Climate Change and Biodiversity
- District Plan
- Elected Members
- Elections
- Media Centre
- Our Strategic Framework
- LGOIMA (information) requests
- Public Notices
- Sister Cities
- Fast-track Approvals Act
Climate & Biodiversity Plan
Read our latest plan which was adopted by Full Council on Thursday 31 July 2025.
-
expand_more
Back
Your Council
-
-
expand_more
Back
Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
-
-
expand_more
Back
Council Projects
- Project Tohu
- Queenstown Town Centre Arterial
- McPhee Park Playground
- Blue-Green Network Plan
- Frankton Track Wastewater Upgrades
- Aubrey Road Wastewater Pipe Upgrades
- Luggate Water Upgrades
- Kingston Infrastructure Works
- Queenstown Town Centre Street Upgrades
- Way To Go
- Our Water Done Well
- Upper Clutha Wastewater Conveyance Scheme
- Shotover Wastewater Treatment Plant Stage 3 upgrades
- Short term approach for managing wastewater discharge
- Long term solution for Shotover Wastewater Treatment Plant
- Smart Water Meters Trial
- Environmental Monitoring System
- Lakeview Development
- Mount Iron Reserve Management Plan
- Project Manawa
- Wānaka Airport Certification
- Wānaka Airport Future Review
- Improving housing outcomes
- Queenstown Lakes Home Strategy
- Upgraded Two Mile UV Treatment Plant
- Frankton Road Watermain Upgrades
- Glenorchy Water Treatment Upgrades
- Upper Clutha Safety Improvements Programme
- Cardrona Valley Water Supply Scheme
- Schools to pool active travel route
- All-weather turf at Queenstown Events Centre
- Arthurs Point to Queenstown shared path
- 101 Ballantyne Road Masterplan
- Ballantyne Road Upgrade
- Cardrona Valley Wastewater Upgrade
- Glenorchy Reservoirs
- Frankton Campground
- Frankton Stormwater Upgrade
- Marine Parade Upgrades
- Mayoral Housing Affordability Taskforce
- Shotover Country Borefield and Treatment Plant
- Proposed Visitor Levy
- Ladies Mile Masterplan
- Recreation Ground Wastewater Pump Station and Rising Main
- Luggate Memorial Centre
- Te Kararo Queenstown Gardens
- Western Wānaka Water Supply Upgrade
- Shotover Bridge Water and Wastewater Main
- Te Tapuae Southern Corridor
- Glenorchy Marina Carpark
- Wānaka Lakefront Development Plan
- Travel Demand Management Programme
- Peninsula Bay Reserve Regeneration
- Merton Park Playground
-
-
expand_more
Back
District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change 1 - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Priority Area Landscape Schedules
- Special Zones Review
- District Plan Maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
Thursday, 23 October 2025
Emergency Operations Centre set up to co-ordinate response to localised flooding
QLDC-led group using monitoring data from Otago Regional Council and working with Emergency Management Otago to update community on potential flooding
As a result of another period of heavy rain and strong winds, Queenstown Lakes District Council (QLDC) has set up an Emergency Operations Centre (EOC) in tandem with Emergency Management Otago (EMO) and other related organisations to co-ordinate preparations for – and any response required to – localised flooding.
A single-source-of-truth webpage has been created on the QLDC website at https://www.qldc.govt.nz/october-weather-event/
Updates will also be provided via Facebook @QLDCinfo and the Council’s community text alert service. For more information about this visit https://www.qldc.govt.nz/do-it-online/community-text-alert-sign-up/
A quick summary of the latest situation is as follows:
-
Rainfall/wind – a MetService Heavy Rain Warning ended at midday today (Thursday). Lake levels will peak after rainfall eases as streams and rivers drain into them (see below for more). Road snowfall warnings remain in place for Crown Range Road and Lindis Pass from 6.00-11.00pm tonight. A strong wind ‘orange’ warning remains in place until 3.00pm.
-
Roads – the following roads are closed due to flooding:
-
SH6 (Haast Pass) between Makarora and Haast.
-
Mount Aspiring Road after the Treble Cone turn-off; there is currently no access to Mount Aspiring National Park.
-
Glenorchy-Paradise Road and Rees Valley Road north of Glenorchy.
-
Glenorchy Road between One Mile and Sunshine Bay turnoff.
-
Moke Lake Road at RP 3.17 (i.e. third cattlestop).
-
Many other roads are affected by surface flooding and rockfalls; please drive with extreme caution – slow down, increase following distances and keep headlights on.
-
Lake Whakatipu – lake level is now forecast to peak at 311.4m in the early hours of Friday morning. This is likely to result in flooding in low-lying lakefront areas in Kingston and the Queenstown waterfront. Stormwater systems in Queenstown Bay will also likely start backing up. Strong onshore winds are likely to cause wave run-up and significant driftwood debris around the Queenstown Bay foreshore and Earnslaw Park areas.
-
Lake Wānaka – lake level is forecast to peak at 279.5m in the early hours of Friday morning. This is expected to cause flooding around the foreshore but it is not expected to flow across Ardmore Street. Businesses should remain alert but no significant impacts are expected at this stage.
-
Glenorchy Lagoon – forecast to peak at 312.6 m late Thursday/early Friday. This will likely result in localised flooding to the north-west of the township and around the foreshore area. QLDC is working closely with the local Community Resilience Group to communicate with affected residents.
-
Rivers – all major rivers have peaked but remain elevated. Grounds are saturated and any further rainfall will quickly translate into higher flows with ongoing risk to vulnerable roading networks.
Information and advice was provided to local tour operators and businesses, particularly those located on lakefronts, on Tuesday afternoon via Destination Queenstown, Lake Wānaka Tourism and the two Chambers of Commerce. Further information will be provided directly via these groups today. In summary:
-
Clear drains, gutters and grease traps.
-
Check insurance and emergency contacts.
-
Review your Business Continuity Plan and ensure staff are aware.
-
Move vulnerable stock/equipment to higher ground.
Sandbags
QLDC will be making sandbags available at the Queenstown waterfront and Kingston as a first priority from mid-afternoon today. This is a precautionary measure for businesses and homeowners who wish to use them.
-
Queenstown – Supplies of sand and 25kg sandbags will be available in two locations on Queenstown CBD’s lakefront, near the Moa Statue and the Memorial Arch. Contractors will be on site to supervise collection and ensure bags are filled correctly and safely. Several shovels are available for use at both sites, but please bring your own shovel if you can and appropriate transport to safely take the sandbags away.
-
Kingston – Supplies of sand and 25kg sandbags will be available in Kingston on Kent Street by the Fire Station. Representatives from the Kingston Community Resilience Group will be onsite to support collection and ensure bags are filled correctly and safely. Several shovels are available for use, but please bring your own shovel if you can and appropriate transport to safely take the sandbags away.
-
Other areas – Planning for other locations is underway and will be deployed if lake levels continue to rise to a point where businesses or properties are at risk.
The next media release will provide an update at 4.00pm today.
ENDS|KUA MUTU.
Media contact: communications@qldc.govt.nz or call 03 441 1802.
FURTHER INFORMATION | Kā pāroko tāpiri
- ORC data for Lake Wānaka: https://envdata.orc.govt.nz/AQWebPortal/Data/Location/Dashboard/481/Location/EM220/Interval/Latest
- ORC data for Glenorchy Lagoon: https://envdata.orc.govt.nz/AQWebPortal/Data/Location/Dashboard/410/Location/FR969/Interval/Latest
ORC data for Lake Whakatipu: https://envdata.orc.govt.nz/AQWebPortal/Data/Location/Dashboard/414/Location/EM639/Interval/Latest