Building Services

Our Building Services team provides support to our local community - including builders, architects, developers, and members of the public who may not have built before. We can assist with any of your building queries such as building consent applications, inspections and compliance checks, and Building Code guidance.

Note: Certain developments will also require a Resource Consent alongside a Building Consent, so please also refer to the Resource Consents page for information.

eDocs Building inspections

COVID-19-affected services

In light of the Government's move to Alert Level Four at 11.59pm Wednesday 25 March, the QLDC building services team will be working from home and site inspections will be discontinued for at least the next four weeks.

Site inspections will be cancelled from Tuesday 24 March and there will be no access to building sites by QLDC building staff from close of business on Wednesday without prior approval.

Please secure your building sites to ensure safety and security.  Durability of exposed elements should also be considered and protected where possible.


Please send all building service communications to:

We are unable to take phone calls at this stage but we can call you if you send details of how we can help.​

    • It is our intention to accept, process and approve building consents. We may face some challenges however that is our intention.

    • Please contact us if you want to withdraw (partial refund), or place on hold.  Our default position is unless we hear from you we will continue to process your application.

    • We will accept and process applications for code compliance certification.  As with consent processing there may be delays while we adjust to working from home.

    • Other applications e.g. LIMs, exemptions, certificate of acceptance etc. will continue as normal as is possible with the exception of site inspections.

    • We will consider options for any inspections required in essential service buildings (e.g. 3rd party verification / photographs / video footage), this may extend to bathrooms and fires in homes. The inspections manager will assess these on a case by case basis.

    • We will take inspection bookings now for 28th April onwards, with the assumption the restrictions are lifted by then. If the lockdown proceeds longer, we'll make further arrangements closer to the time.

    • BWoFs: See further information provided by the Ministry of Business, Innovation and Employment (MBIE): 


eDocs - Online Document System

eDocs is our online file portal which gives public access to property and consents records.

To use it for the first time, please register with your email address and create a password.

eDocs provides an open and transparent approach to accessing property information. It enables all document records not marked as confidential to be publicly accessible. It includes, for example, emails between agents applying for Building Consent and us at QLDC.

Building inspections

Requests for building inspection bookings can either be made online or on the phone.

Please note that the BC number and full and accurate name of inspection type must be quoted.

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