A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects all properties serviced by the Council’s Queenstown supply including Frankton, Quail Rise and Tucker Beach Rd, Kelvin Heights and Hanley’s Farm. Read more here.

The state of local emergency in Queenstown, originally declared on Friday morning after a severe weather event, has been lifted. However, some restrictions will remain in place to protect public safety as the focus turns to recovery. Full information here.

Building Services

Ngā Whakaratonga Waihanga

Our Building Services team provides support to our local community - including builders, architects, developers, and members of the public who may not have built before. We can assist with any of your building queries such as building consent applications, inspections and compliance checks, and Building Code guidance.

Note: Certain developments will also require a Resource Consent alongside a Building Consent, so please also refer to the Resource Consents page for information.

Delays expected with building consent applications

Our Building Services Processing team always works as hard as possible to process building consents we receive within the statutory 20 working day timeframe.

However, following a significant surge in consents lodged at the end of April, including 40 consents in one day alone, applicants should expect some delays to current building consents waiting to be processed. Our team is working hard to work through this backlog, and we hope to return to our usual turnaround for processing building consents as soon as possible.

Last updated: 3.23pm, 31 May 2023

eDocs - Online Document System

eDocs is our online file portal which gives public access to property and consents records.

To use it for the first time, please register with your email address and create a password.

eDocs provides an open and transparent approach to accessing property information. It enables all document records not marked as confidential to be publicly accessible. It includes, for example, emails between agents applying for Building Consent and us at QLDC.

Building inspections

Requests for building inspection bookings can either be made online or on the phone (03 450 0369).

Please note that the BC number and full and accurate name of inspection type must be quoted.

If you're planning to book a remote inspection, please check your request is one we can do remotely using our Site Inspection document.