At orange, our offices are open for those who need to visit us in person. We also have a wide range of services available online or via the phone – using these will help reduce the risk and keep each other safe. Check out our COVID-19 response page for more details.

Rubbish & Recycling Collection

Te kohikohi para, hangarua hoki

All eligible residential properties have three wheelie bins.  A blue-lidded glass only bin, a yellow-lidded mixed recycling bin and a red-lidded rubbish bin.     

The red bin is collected every week and the recycling bins are collected on alternate weeks. 


Apply for kerbside collections

If you're not a part of our kerbside collections service and you want to be, please apply using the Register for Kerbside Collection Services online form.


Tips for using the kerbside service

  • Rubbish is collected every week.  Your blue  glass recycling bin and yellow mixed recycling bin are collected on alternate weeks.   

    Head to reminders.saveourstuff.co.nz and type in your address to find out what your collection day is  and which bins to put out when.  

    You can also download and print a hard copy of the collection calendar below: 

    Wakatipu collection calendar

    Upper Clutha collection calendar

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  • Rubbish at remembering?   Sign up for free weekly reminders via  text or email.  

    Sign up for reminders here

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  • Your rubbish and recycling need to be out on the kerb (or your designated collection point) before 7.00am on your rubbish day. Be sure to bring your bin back in after your rubbish has been collected.

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  • On collection day, please take a minute to put your bins out properly.  It helps keep the footpaths clear, safe and looking tidy.  It also helps the drivers get around their routes quicker. 

    Top tips for presenting your bin:

    • On kerbside, close to the road. 
    • Give your bins space, they should be at least 50cm apart. 
    • Bins should be facing out, lids closed flat. 
    • 1 metre away from solid objects. 

    We provide free Wheelie Bin Clips to Queenstown Lakes District residents to help prevent  rubbish and recycling pollution if a bin is blown over.  The clips self-release when the bin is tipped into the  truck. 

    The free clips can be collected at Council offices on Gorge Road or Shotover Street (Queenstown) or Ardmore Street (Wānaka).

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  • There are no kerbside collections on Good Friday, ANZAC Day, Christmas Day and New Year’s Day. Kerbside collections scheduled for those days will take place on the following day. Please put your bin out by 7.00am as collections start early.

    Collections for the rest of the week may also be affected. Check the timetable below for a full list of changes due to public holidays.


    Holiday Collection Timetable 2022/23
     

    Scheduled collection day:

     Bins will be picked up on:

    Good Friday, Friday 15 April 2022

    Saturday 16 April

    Anzac Day, Monday 25 April 2022

    All rubbish and recycling kerbside collections between April 25-30 will be pushed out a day

    (i.e - Monday's collection will be picked up on Tuesday, and Tuesday's collection will be picked up on Wednesday)

    Christmas Day, Sunday 25 December 2022

    No collection scheduled for Sunday

    Christmas Day Observed, Monday 26 December 2022

    No change, collection as normal

    New Year's Day, Sunday 1 January 2023

    No collections scheduled for Sunday

    New Year's Day Observed, Monday 2 January 2023

    No change, collection as normal


    Kerbside collection days are not affected by any other public holidays.

    If you're rubbish at remembering, sign up for free reminders and take the stress out it! 

    reminders.saveourstuff.co.nz 

    • Transfer Stations: Closed on Christmas Day, New Years Day, Good Friday and the morning of ANZAC day (until 1.00pm).

    • Wakatipu Recycling Centre (including public drop off): Closed on Christmas Day, New Years Day, Good Friday and the morning of ANZAC day (until 1.00pm).

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  • It can be challenging for some Multi-unit developments (MUD) to store three bins per household.  

    Council and Waste Management  will work with new MUD's to determine the best option for kerbside collections. 

    If it is not possible for the Council service to meet your needs, then the whole multi-unit development may opt out of the council service and engage a commercial waste provider.  To opt out, every property in the MUD must complete the following form: 

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  • Yes, you can get extra recycling bins for kerbside collections.

    Phone 0800 22 24 31 and ask for an “enhanced service” for Queenstown Lakes.

    There will be a charge involved.

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  • For those people in the community that may require assistance there is an on property service available.    This is for those who due to disability, impairment or frailty, have difficulty getting their wheelie bins to the kerbside. 

    If you would like to be considered for this service please complete the form below and return to  services@qldc.govt.nz or drop it into one of the Council offices. 

    As part of the application process you will be asked to provide evidence of your situation, and a site visit will be conducted to better understand your needs.

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  • There are a number of streets around the district that Waste Management have advised can not be serviced safely by the trucks. These properties have alternative collection points.

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What's my collection day

At glance

Collection Day Monday

Bins out by 7am

Collection Day Tuesday

Bins out by 7am

Collection Day Wednesday

Bins out by 7am

Collection Day Thursday

Bins out by 7am

Collection Day Friday

Bins out by 7am

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