Website Terms of Use

Version Date: 1 October 2022

This website is owned by Queenstown Lakes District Council.

This part of our website is where we will explain a few important things to you. Here you can find out more about how we manage the use of this website and your experience of it. 


"you" or "your"

Means you, the individual or entity using or browsing our website:

"we", "us", or "our"

Means Queenstown Lakes District Council of 10 Gorge Road, Queenstown 9300.

  • These Website Terms of Use cover:

    • our responsibilities for third party websites we may link to

    • your responsibilities when accessing our website

    • how we use cookies, web beacons and log files

  • By accessing, downloading, using, or browsing the website, you accept and agree to be bound by these Website Terms of Use. If you do not agree to these Website Terms of Use, you should stop using the website.

  • Online services means any services we provide online through this website for users to access, including for the provision of certain information, bookings and applications, and processing transactions and payments.

  • Some online services (including access to information and certain parts of this website) are only available to users who register for those services or for access. You must provide current, complete, and accurate information as part of any registration application. We reserve all rights to reject an application for registration.

    If you register for such online services or access, and are issued with a username and password, you will be responsible for any use of online services and this website through use of your username and password and must keep your username and password secret and secure.

  • Transactions (including payments) through online services are binding on you.

    You should keep a copy of any transaction confirmation for your records.

    You are entirely responsible for the accuracy of all details (including credit card details) you provide in relation to transactions you make through online services.

  • You may terminate your registration and use of online services by submitting a request to us.

    We may may terminate your registration and use of any online services and this website immediately without notice if in you breach these Website Terms of Use or we deem that your use is unlawful, unauthorised, dishonest, or inappropriate.

    Any termination of your registration and right to use online services and this website will not affect any rights or obligations which have accrued prior to termination. 

  • By using our website, you agree and acknowledge that you will not:

    • use our website or any services on it for any unlawful purpose

    • disrupt or interfere with our website or our servers or other software, hardware or equipment connected to or via our website

    • introduce any viruses, trojan-horse type programs, malware or any other material that is malicious or technologically harmful to our website or our systems

    • copy, reproduce, reverse-engineer, decompile, disassemble, resell, distribute, link to, or modify any part of our website without our written consent (and, where relevant, the consent of our service providers), except to the extent expressly permitted by law

    • create a link to our website from any other website without our prior consent

    • use our website other than as specifically permitted by these Website Terms of Use.

    The above terms are for the benefit of us, our licensors and service providers.

  • Like many organisations with websites, we may use “cookies” to provide you with access to tailored information and services on our website, and to serve you better when you return to it.

    A cookie is a small data file that our website sends to your browser, which may then store it on your system for later retrieval by our website. There are a few types of cookie, these are (i) advertising cookies (ii) analytics cookies and (iii) web beacons. We may use some or all of these on different parts of our website.

    Cookies track your movements through different websites. They do not record any other Personal Information about you. A web beacon is a small image file embedded onto a webpage that tracks what you do on that webpage.

    You can disable the use of a cookie but please be aware that if you reject cookies, your ability to use some areas of our website may be limited.

    When you use our website, we may gather certain information automatically and store it in log files. This information may include (but is not limited to) internet protocol (IP) addresses of your computer or mobile device, your operating system and browser type, the location data based on where your user session originated, your browsing behaviour on our site, referring/exit pages, operating system, date/time stamp, and clickstream data.

    We may also use cookies to assess the last page you visited before coming to our website if you came to our site by clicking on a link or URL on another webpage.

    We may use non-personalised statistics about the use of our website to monitor site traffic, to analyse trends, to gather demographic information about our user base as a whole, to improve our website and to improve customer service. These statistics do not comprise Personal Information.

  • Our website contains links to third-party websites. These websites have not been prepared by and are not controlled by us. They are provided for your convenience only, and we do not warrant or imply that we check, endorse, approve, or agree with the content of such third-party websites or the privacy practices of the third-party websites (or their owners or operators) which our website links to.

    We are not liable to you or any person for any of the content contained on any third -party website or your access to or use of the same. We encourage you to be aware when you leave our website you read the privacy statements of each third-party website that collects your Personal Information.

  • We can, at any time and for any reason, make changes to (including adding and removing) the functionality, format, content, means of access, or operating system specification for, our website (or part of it) or any website tools or services with or without notice to you.

  • Unless otherwise stated, copyright in all material on this site belongs to Queenstown Lakes District Council.

    Website visitors may not reproduce, store and use the content of this website for any purpose.

    Except as stated in the above, no portion of the content of this website, including text, graphics, photos or logo, may be copied or used without the express written permission of Queenstown Lakes District Council.

  • We do not represent or warrant that our website (or any part of it) or any tools or services available on it will:

    • operate on a continuous or fault-free basis or at any particular time or location;

    • be secure or private; or

    • be free of viruses or other harmful features (including any files displayed or obtained from or through our website or any website linked to our website or such files.

    We do not warrant the accuracy, correctness, reliability, adequacy, suitability for purpose or completeness of any services, including any tools, we provide, or you use via our website or any tools.

    All content provided via our website or in any tools is provided to you “as is” and “as available” and without warranties of any kind, whether express or implied, and you use and rely on our website content and our tools at your own risk.

    To the extent permitted by law we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, in relation to our website, any tools, these Website Terms of Use and your access to or use of the same at any time.

  • This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

  • To review this website's privacy policy, please visit our Privacy Policy.

  • We may change these Website Terms of Use at any time without notice to you by updating them on our website. The revised terms will take effect when they are updated, and your continued use of our website means you agree to the revised Website Terms of Use.