At orange, our offices are open for those who need to visit us in person. We also have a wide range of services available online or via the phone – using these will help reduce the risk and keep each other safe. Check out our COVID-19 response page for more details.

Snow and ice are affecting a number of roads across the district.  Get the latest updates on our social media channels: or     Stay safe out there.  

Short Term Accommodation

Wāhi noho pepeke

Find out everything you need to know about providing Short Term Accommodation, whether as a homestay, a holiday home or as residential visitor accommodation.

Any cancellations must be received in writing (email) prior to 30 June for it to take effect for the following rating year.

General information

Our district plan rules on visitor accommodation came into legal effect on 21 March 2019. After this date, any new residential visitor accommodation (RVA) or homestay activity must comply with the new district plan provisions, or obtain resource consent. These new rules do not affect existing consents issued, or registrations applied for, prior to 21 March 2019.

The new rules require you to ‘notify’ us of the activity prior to it commencing. We will accept registering through our website as providing appropriate notification at this time.

If you would like more information about these changes, please get in touch with one of our Duty Planners by either emailing us here:

Or contact us on the below numbers:

Cease registration/notification

If you'd like to cease your registration or notification, please email us with your valuation number or property address:

Further information

For more information, check the following documents relating to Visitor Accommodation in the Queenstown Lakes.

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