A wastewater overflow has entered Lake Whakatipu along part of the Frankton Arm near Goldfield Heights. The issue was resolved within five minutes of the overflow occurring, but warning signage has been erected on the lakefront in the affected area. Water quality testing is underway and signage will be removed once clear results are returned.

Contact Us / Fix It

Whakapā mai

Keen to get in touch with us to report an issue in the community? Check out our contact options below.

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Submit a fix it request

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Locate us

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Staff Contacts

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Snap, Send and Solve

If you spot non-urgent issue in the community, you can let us know by using the Snap Send Solve app. This app is a simple and free way to send QLDC non-urgent ‘Fix It’ requests, meaning the next time you spot a pesky pothole on the road outside your house or a fallen tree blocking a trail, snap it then send it and QLDC will solve it.

You can download the Snap Send Solve app on Google Play and the Apple Store. 

Urgent requests

If you need to report an urgent issue, our afterhours service is available 24/7.

Queenstown 03 441 0499 Wānaka 03 443 0024

Submit a fix it request

Have you noticed a problem in the community that Council has responsibility for? Let us know and we'll do our best to fix it. These requests for service will be responded to during business hours. Complete the Fix it form below.

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Locate us

Queenstown Office

10 Gorge Road
Queenstown 9300

Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 441 0499

Wānaka Office

47 Ardmore Street
Wānaka 9305

Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 443 0024

General enquiries

NB: Please do not BCC this email address

services@qldc.govt.nz

Mailing address

Queenstown Lakes District Council
Private Bag 50072
Queenstown 9348

Media enquiries

NB: Please do not BCC this email address

communications@qldc.govt.nz

 

Planning & Development Offices

Queenstown Office

74 Shotover Street
Queenstown 9300

Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 441 0499

Wānaka Office

47 Ardmore Street
Wānaka 9305

Open: 8.00am – 5.00pm, Monday to Friday
(except public holidays)
Phone: 03 443 0024

Staff Contacts