Crown Range Road will close from 10.00pm tonight (Thursday 27 August) due to poor weather conditions. Chains must be carried for traffic heading over ahead of the closure. The closure point will be between Eastburn Road and Cardrona's snow gate. Alternative route via SH6 Kawarau Gorge available.

A slip has affected the Two Mile Water Treatment Plant along Queenstown-Glenorchy Road. We're asking residents and businesses in the following areas to reduce water use where possible while crews work to restore normal service: Fernhill & Sunshine Bay, Queenstown CBD and Frankton Road. Further information in our latest media release.

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Complaints and concerns

Kā amuamu me kā āwangawanga

Please get in touch if you have any concerns or feedback about our service.   

Our environmental health team also investigate a range of matters relating to public health.   

Types of complaints

Please get in touch if you have concerns about other environmental areas, including: 

  • foreign matter in food (i.e. hair, glass, general food safety etc)

  • concerns about  public swimming facilities

  • complaints relating to the Health Act, i.e. damp flats, housing fitness, odour  etc.  

How to complain

Call our environmental health team on 03 441 0499 (Queenstown) or 03 443 0024 (Wanaka) or complete the online form: 

Feedback / complaints form