A wastewater overflow has entered Lake Whakatipu along part of the Frankton Arm near Goldfield Heights. The issue was resolved within five minutes of the overflow occurring, but warning signage has been erected on the lakefront in the affected area. Water quality testing is underway and signage will be removed once clear results are returned.

Complaints and concerns

Kā amuamu me kā āwangawanga

Please get in touch if you have any concerns or feedback about our service.   

Our environmental health team also investigate a range of matters relating to public health.   

Types of complaints

Please get in touch if you have concerns about other environmental areas, including: 

  • foreign matter in food (i.e. hair, glass, general food safety etc)

  • concerns about  public swimming facilities

  • complaints relating to the Health Act, i.e. damp flats, housing fitness, odour  etc.  

How to complain

Call our environmental health team on 03 441 0499 (Queenstown) or 03 443 0024 (Wanaka) or complete the online form: 

Feedback / complaints form