Please note: A number of QLDC’s online services will be offline tonight (Friday 23 October) at 9.00pm for an estimated 30 to 60 minutes, due to an update to our internet connection.

Services affected by the outage include eDocs, Infringement Waivers and our GIS mapping systems.  We apologise for any inconvenience caused.

Complaints and concerns

Please get in touch if you have any concerns or feedback about our service.   

Our environmental health team  also investigate a range of matters relating to public health.   

Types of complaints

Please get in touch if you have concerns about other environmental areas, including: 

  • foreign matter in food (i.e. hair, glass, general food safety etc)

  • concerns about  public swimming facilities

  • complaints relating to the Health Act, i.e. damp flats, housing fitness, odour  etc.  

How to complain

Call our environmental health team on 03 441 0499 (Queenstown) or 03 443 0024 (Wanaka) or complete the online form: 

Feedback / complaints form 

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