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Services
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Resource Consents
- Resource consent process
- Urban Design Panel
- eDocs
- Practice notes and guidance
- Application forms and fees
- Pre-application meetings
- Engineering acceptance
- Land developments and subdivisions
- Development contributions
- Current resource consents
- Notified resource consents
- FAQs
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Alcohol Licensing
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Public notices
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee Decisions
- Alcohol restrictions in public places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Airports
- Cemeteries
- Services A - Z
- CCTV - Public Use
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Recreation
- Climb
- Courts and Fields
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Kids' Recreation
- Birthday Parties
- Grandparents & Grandkids Activity Session
- Holiday Swim Weeks
- Hustle
- Junior Badminton
- Junior Golf
- Junior Indoor Cricket
- Kids' Climbing
- Playgrounds
- QLDC Libraries Holiday Programme
- Queenstown School Holiday Programme
- School Holiday Programmes
- Wānaka School Holiday Programme
- Learn to Swim
- Memberships - Join Today
- Join the Sport & Rec Team
- Mountain Biking
- Sport & Rec: Covid-19 info
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Local Community Support Grant
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Your Council
- News
- Careers
- Consultations
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Council Documents
- Ten Year Plan (LTP)
- Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Bylaws
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
- Elections
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Major Projects
- Shotover Country Borefield and Treatment Plant
- Queenstown Town Centre Street Upgrades
- Three Waters Reform
- All-weather turf at Queenstown Events Centre
- Ballantyne Road Upgrade
- Ladies Mile Masterplan
- Queenstown Town Centre Arterial
- Queenstown Lakes Spatial Plan
- Recreation Ground Wastewater Pump Station and Rising Main
- Cardrona Valley wastewater upgrade
- North Wānaka wastewater scheme
- Lakeview Development
- Luggate Memorial Centre
- Proposed Cardrona Valley Water Supply Scheme
- Mayoral Housing Affordability Taskforce
- Project Manawa
- Proposed Visitor Levy
- Frankton Stormwater Upgrade
- Willow Place Wastewater Upgrade
- Te Kararo Queenstown Gardens Development Plan
- Frankton Campground
- Glenorchy Reservoirs
- Media Centre
- Meetings & Committees
- Sister Cities
Complaints and concerns
Ngā amuamu me ngā āwangawanga
Please get in touch if you have any concerns or feedback about our service.
Our environmental health team also investigate a range of matters relating to public health.
Types of complaints
Please get in touch if you have concerns about other environmental areas, including:
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foreign matter in food (i.e. hair, glass, general food safety etc)
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concerns about public swimming facilities
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complaints relating to the Health Act, i.e. damp flats, housing fitness, odour etc.
How to complain
Call our environmental health team on 03 441 0499 (Queenstown) or 03 443 0024 (Wanaka) or complete the online form:
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