-
-
expand_more
Back
Services
-
-
expand_more
Back
Resource Consents
- Application forms and fees
- Current resource consents
- Development contributions
- Duty Planner
- eDocs
- Engineering acceptance
- Exemptions
- FAQs
- Find your zone using GIS
- How to use the District Plan to know the rules
- Land developments and subdivisions
- National Policy Statements and National Environmental Standards
- Notified resource consents
- Practice notes and guidance
- Pre-application meetings
- Resource consent process
-
-
expand_more
Back
Alcohol Licensing
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Public Notices
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee Decisions
- Alcohol restrictions in public places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Airports
- Cemeteries
- Services A - Z
- CCTV - Public Use
-
-
expand_more
Back
Recreation
- Climb
- Courts and Fields
-
-
expand_more
Back
Kids' Recreation
- Birthday Parties
- Grandparents & Grandkids Activity Session
- Holiday Swim Weeks
- Hustle
- Junior Badminton
- Junior Golf
- Junior Indoor Cricket
- Kids' Climbing
- Playgrounds
- QLDC Libraries Holiday Programme
- Queenstown School Holiday Programme
- School Holiday Programmes
- Wānaka School Holiday Programme
- Learn to Swim
- Memberships - Join Today
- Join the Sport & Rec Team
- Mountain Biking
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
-
-
expand_more
Back
Your Council
- News
- Careers
- Consultations
-
-
expand_more
Back
Council Documents
- Ten Year Plan (LTP)
- Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
- Climate Change and Biodiversity
-
-
expand_more
Back
Major Projects
- Queenstown Town Centre Arterial
- Queenstown Town Centre Street Upgrades
- Three Waters Reform
- Future for Local Government
- Ballantyne Road Upgrade
- Ladies Mile Masterplan
- Shotover Country Borefield and Treatment Plant
- All-weather turf at Queenstown Events Centre
- Recreation Ground Wastewater Pump Station and Rising Main
- Cardrona Valley wastewater upgrade
- North Wānaka wastewater and water supply upgrade
- Lakeview Development
- Luggate Memorial Centre
- Proposed Cardrona Valley Water Supply Scheme
- Mayoral Housing Affordability Taskforce
- Project Manawa
- Proposed Visitor Levy
- Frankton Stormwater Upgrade
- Willow Place Wastewater Upgrade
- Te Kararo Queenstown Gardens Development Plan
- Frankton Campground
- Glenorchy Reservoirs
- Western Wānaka Water Supply Upgrade
- Smart Water Meters Trial
- Shotover Bridge
- Mount Iron Acquisition
- Marine Parade Upgrades
- Media Centre
- Our Vision & Mission
- Sister Cities
Complaints and concerns
Ngā amuamu me ngā āwangawanga
Please get in touch if you have any concerns or feedback about our service.
Our environmental health team also investigate a range of matters relating to public health.
Types of complaints
Please get in touch if you have concerns about other environmental areas, including:
-
foreign matter in food (i.e. hair, glass, general food safety etc)
-
concerns about public swimming facilities
-
complaints relating to the Health Act, i.e. damp flats, housing fitness, odour etc.
How to complain
Call our environmental health team on 03 441 0499 (Queenstown) or 03 443 0024 (Wanaka) or complete the online form:
Stay up-to-date
Sign up to our newsletter Scuttlebutt and stay up-to-date with the latest news, events & information in the Queenstown Lakes District.