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A boil water is in place for businesses and properties across Queenstown following a number of confirmed local cases of illness caused by the protozoa, cryptosporidium. This affects properties serviced by the Council-managed water supply to Queenstown CBD, Fernhill, Sunshine Bay and Queenstown Hill. Read more here.

Animal Invoices

Looking to pay your dog registration fees online? Follow the instructions on this page.

Penalty Payment Instructions

  1. Open the payment portal.

  2. Enter your payment reference (AN- followed by your animal ID) then click 'Next'.

  3. Click the 'Select All' check box to include your Dog Registration and penalty charges.

  4. Click 'Pay now'.

Please note: if you're making a payment using your mobile, select 'More' at the top of the page, then click 'Show Multi Select', and click 'Select All' for the Pay Now button to appear.

Payment Portal