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Services
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Services
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Rates & Property
- Setting the Rates
- New Wastewater Rates for Cardrona
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short Term Accommodation
- Rates FAQs
- Other Information
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Resource Consents
- Application forms and fees
- Current resource consents
- Development contributions
- Duty Planner
- eDocs
- Engineering acceptance
- Exemptions
- FAQs
- Find your zone using GIS
- How to use the District Plan to know the rules
- Land developments and subdivisions
- National Policy Statements and National Environmental Standards
- Notified resource consents
- Practice notes and guidance
- Pre-application meetings
- Resource consent process
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Other Waste
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Rugby World Cup Information
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol restrictions in public places
- Have your say on alcohol licence applications
- All alcohol licensing forms
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Do It Online
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Winterdaze
- Winter Manaaki
- Community Connect
- Welcoming Communities
- Arts, Culture and Heritage
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Population and Demand
- Summerdaze
- Venue Hire
Quality of Life Survey
To get a picture of life in our district, we hold annual Quality of Life surveys.
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Recreation
Recreation
Kā mahi a te rēhia
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Gym & Group Fitness
- Climb
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Sports Leagues & Programmes
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
Tennis Lessons at Wānaka Recreation Centre
Book term 4 lessons now!
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Recreation
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Kids' Recreation
- Birthday Parties
- Grandparents & Grandkids Activity Session
- Holiday Swim Weeks
- Junior Racket Sports
- Junior Golf
- Junior Indoor Cricket
- Kids' Climbing
- Playgrounds
- QLDC Libraries Holiday Programme
- Queenstown School Holiday Programme
- School Holiday Programmes
- Wānaka School Holiday Programme
- LAN Club @ Wānaka Recreation Centre
- Roller Skate School
- Arrowtown Summer Camp
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Your Council
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Your Council
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Council Documents
- Ten Year Plan (LTP)
- Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- National Policy Statement-Urban Development (District Plan Amendments)
- District Plan maps
- A Guide to Plan Changes
- Inclusionary Housing Plan Change
- Variation to Coneburn Industrial Zone
- Arthurs Point Notification
- Landscape Schedules
- Te Pūtahi Ladies Mile Variation
Contact us
Whakapā mai
If you would like more details relating to a project, a lot of property and consent information is available on eDocs. Otherwise, please make contact with us for assistance - we are happy to help.
Quick links
eDocs Online Document System
eDocs is QLDC's online file portal giving public access to property and consents records.
To use it for the first time, please register with your email address and a password.
eDocs provides an open and transparent approach to accessing property information. It enables all document records, that have not been marked as confidential, to be publicly accessible. It includes, for example, emails between agents applying for Building Consent and QLDC.
The Building Services team
QLDC Building Services is made up of three teams dedicated to serving and supporting local growth and development. These are:
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Building Control Processing – Team Leader: Hamish Humphries
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Building Control Inspections – Team Leader: Robert Aurik
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Building Control Support – Team Leader: Nancy Benington
The department is managed by Building Services Manager, Chris English: chris.english@qldc.govt.nz
General enquiries:
The Building Support team will assist you with all general enquiries relating to building consent application updates, fee payments, inspection booking requests, CCC application updates.
Technical enquiries:
The Building Control Officers work with technical enquiries relating to Building Consent decisions, Building Code guidance, RFI requests, building inspection guidance, CCC guidance, COA guidance, exemptions, etc. Technical enquiries are allocated to a Duty Building Control Officer to investigate. They will be in contact when next possible.
Contact us
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For both general or technical enquiries, please email: building@qldc.govt.nz
Specify the relevant:
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Reference number(s),
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Address(es), and
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Your connection to the building work, to speed up reply.
A Building Support team member or the Duty Building Control Officer will respond to your email.
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Always have reference numbers and all relevant documents to hand, to assist with your enquiry.
For Building Consents, requests for inspection bookings, CCC enquiries, etc. you must quote your BC number.
State whether you have a general or technical enquiry.
Office hours are 8.00am - 5.00pm, Monday to Friday.
There are two numbers:
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The Building Services team has offices in the following locations:
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Level 1, 74 Shotover Street, Queenstown 9348
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47 Ardmore Street, Wānaka 9305
An in-person meeting can be requested with a Building Control Officer during office hours (8.00am - 5.00pm Monday to Friday) at our Queenstown location.
To do this, please request an appointment with the email or telephone numbers above and provide clear details of what you would like to discuss. An appointment with the correct Building Control Officer and the necessary information can then be arranged.
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Our Building Services team strives to provide effective customer service in a highly demanding local market environment.
We also strive to provide a safe work environment free from abuse. We do not tolerate any disrespect or inappropriate behaviour towards our staff; whether in person at any location, on the phone, or electronically.
We acknowledge that sometimes things do not work as they should. We apologise if you did not get the high standard of service you expected, so we encourage you to provide feedback/complaint through our Make a Complaint page. This may be feedback relating to queries, concerns and complaints related to consents, processing, inspections and compliance decisions.
All complaints are evaluated as part of our efforts to continually improve our services to the Queenstown Lakes community and its stakeholders.
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